This project is to customise third party software - Flowbiz - according to user requirements and making Flowbiz accessible by all users in one subsidiary company of Austock Group Limited through their intranet. An interface through which users can access the Web services offered via the intranet is also required. Scalability is significant to this project since the other subsidiary companies will also incorporate the intranet solution in the future.

• An integrated system with centralised management of data.
• A Customer Relationship Management (CRM) system that provides tailored services
• Benefits derived from customisation and implementation of Flowbiz.
• An intranet that has a common interface for subsidiary companies and a baseline for future implementation of the intranet solution to the other subsidiary companies
• On time, good quality deliverables.